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By Matt MacIntosh, Product Manager Hosted Solutions, AMAG Technology
The newest Symmetry GUEST Visitor Management version adds additional text messaging capabilities for visitors.
New Visitor Management Text Messages
In addition to emails, Symmetry GUEST can notify visitors of scheduled visits by text message. With this enhancement, the administrator can now configure the ability to text the visitor when a new visit is registered, updated, or canceled. This enhancement improves the options that users must communicate with their visitors.
When registering for a visit, hosts and host delegates can enable text notifications for a visitor. When enabled, the visitor will be sent a message to opt in to receive additional messages. From that point forward, any configured messages will be sent to visitors. At any point, the visitor can opt out of receiving future messages via text.
Additional Enhancements:
- A confirmation dialog was added when attempting to delete notes from identities in CONNECT to prevent notes from being accidentally deleted.
- Added the ability for administrators to set the password strength settings for web-user’s passwords.
- Update the Access Control Integration page to display when an integration has lost its connection to Symmetry CONNECT. With this enhancement, the status of the integration client will change to Lost Connection after three consecutive health checks are not received or after 30 minutes. The status will be updated to Connected once it receives a successful health check.
In addition, the following issues have been addressed:
- Resolved an issue of color not displaying correctly when theming is enabled.
- Resolved an issue causing user defined fields not appearing on the visitor badge.
- Resolved an issue that caused a visitor to require multiple phone numbers added when registering.
- Resolved an issue where credentials suspended by the credential suspension rule was logging an event in the Symmetry CONNECT Activity Report for every day they are suspended.
- Resolved an issue where the default card type entered in Symmetry for placeholder cards was not updating.
- Resolved an issue with Temporary Badge assigned via Symmetry GUEST where it was not setting the activation date\time in the correct time zone.
- Resolved an issue where the access code update in Symmetry was not updated in Symmetry CONNECT.
- Resolved an issue with the No Assigned Credential message displaying incorrectly on identities with an assigned credential.
- Resolved an issue causing the Credential Suspension Email Notification not to be sent.
- Resolved an issue preventing some visitors from being checked in via the Self Registration kiosk.
Coming Soon…
- Ability to assign Wallet Credentials from Symmetry CONNECT.
- Ability to assign user roles via rules.
- Ability to dynamically assign access codes via Symmetry GUEST.
Watch for these enhancements in the next blog.
To learn more about Symmetry GUEST or Symmetry CONNECT, please call 1-800-889-9138.
