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By Matt MacIntosh, Product Manager Hosted Solutions, AMAG Technology
The newest Symmetry GUEST Visitor Management version allows hosts and host delegates to dynamically assign access groups to a visitor.
Dynamic Access Assignment for Visits
Symmetry GUEST allows access groups to be associated with a visitor via access assignment rules. These rules assign access groups based on the building in which a visit is scheduled, and the visit type selected. Though this works for most scenarios, there are scenarios where a visitor may require a unique combination of access assignments for their visit. An example could be a vendor coming into Maintenance with equipment in a secure lab. To support these scenarios, Symmetry GUEST will now allow host and host delegates to select access groups that should be assigned to a visitor when the visit is scheduled.
Previously, access groups were associated with a visitor via access assignment rules based on the building and visit type, which didn’t account for scenarios where a visitor may require a unique combination of access assignments. For example, a vendor coming into Maintenance with equipment located in a secure lab might need a specific access group. This new functionality addresses these scenarios by enabling hosts to customize access group assignments for visitors.
This functionality:
- Is enabled or disabled per access control integration allowing the administrator to enable or disable this functionality where they want.
- Allows for access groups to be excluded from assignment.
- Works in conjunction with visit approvals to ensure that all aspects of the visit are approved before the visitor can be checked in.
In addition, the following issues have been addressed:
- Fixed credential sync status issue for credentials lacking a defined facility code in Symmetry.
- Resolved missing user-defined fields on visitor badges.
- Corrected visitor photo cropping issue.
- Addressed missing identity events in the integration support report.
- Fixed credential suspension rule to prevent improper suspension when multiple credentials are linked to an identity.
Coming Soon…
- Ability to assign user roles via rules
- Ability to activate/expire an access group by date and time
Watch for these enhancements in the next blog.
To learn more about Symmetry GUEST or Symmetry CONNECT, please call 1-800-889-9138.
